The organised event, both digital and physical, (the Service) is provided by Svenska Mässan Gothia Towers AB (SMGT), Corporate Identity Number 559080-8290, based in SE-412 94 Gothenburg. SMGT is part of the Svenska Mässan Stiftelse group, Corporate Identity Number 857201-2444 (the Group). As a customer and user of the Service, you can access the Group’s policies by visiting the Group’s website at www.svenskamassan.se.
These General Terms and Conditions (together with the documents referred to herein) apply to and are legally binding on all users of the Service, for both our digital and physical organised events. As a customer, you must read and agree to these Terms and Conditions before using the Service. By using the Service, you indicate that you accept and agree to these General Terms and Conditions and undertake to abide by them. These General Terms and Conditions apply as long as you have a customer relationship with SMGT, and as long as the Service or organised event is ongoing or available. If at any time you do not accept or are otherwise unable to abide by the General Terms and Conditions, you are not entitled to use the Service.
Access to and use of the Service
To use the Service, you need to become a customer of SMGT. You do this by registering on the website via the purchase of a ticket and/or creating a user account and agreeing to these General Terms and Conditions and related documents.
The purchase in question relates to one-off use per ticket and individual.
Equipment, systems and connectivity for digital organised events
Your ability to use the Service is dependent on your having the necessary equipment, systems and connectivity. Before making a one-off payment for the Service, you must ensure that you have the necessary equipment, systems and connectivity to be able to use the Service as intended. However, compliance with these system requirements does not guarantee that you will always be able to watch the Service without any interruptions, transmission errors and similar. You accept that the availability of the Service may be affected by e.g. website overload on the Internet or by some other network, ISP, electronic, computer or other communication problem or error, and that SMGT is not responsible for any restrictions on the use of the Service caused by such overload or such problems and/or errors.
You undertake not to sell, transfer or otherwise dispose of any of SMGT’s products, services, or anything else belonging to SMGT, to any third party in violation of these General Terms and Conditions.
Email address
Information and messages from us will be sent to the email address provided at the time of your purchase and registration of your user account. If you change your email address, you must update your profile on the website without delay. We are entitled to assume that the most recent email address provided by you is the correct customer address. On an ongoing basis, we will send you emails containing interesting information about the event you have chosen to attend/take part in. You can easily object free of charge to such mailings by clicking on the “Unsubscribe” link in the email or contacting SMGT via [email protected]
Processing of personal data
When you register a user account or purchase a ticket for use of the Service, and when you use the Service, SMGT will collect certain items of information about you. In SMGT’s Privacy Policy, you can read more about what information is collected and how the collected information is processed. Read the Privacy Policy here.
Your personal data will be shared with providers which SMGT relies on to administer your registration for the organised event, e.g. the provider of ticketing systems, programmes and distribution. SMGT will share your personal data with a provider for the purpose of keeping your data accurate, i.e. to update your contact details, or with a survey company, so that you can provide reviews of your experiences. If, on registration, you use a discount code that you have received from an exhibitor or a partner, SMGT will share your contact details, such as your email address and mobile phone number, with the exhibitor or partner from which you received the code.
Payment
On the website, you will find details of the payment methods that may be used for payment for the Service. Payment is made at the time of purchase and will be charged against the credit or debit card indicated by you at the time of registration, or via some other agreed payment method.
Right of withdrawal
If you have entered into an agreement with SMGT for use of the Service, under the Swedish Distance Contracts Act regarding event tickets you do not have the right to cancel your purchase after payment has been made. Lost tickets vill not be replaced. For any questions in connection with ticket purchases, please contact customer support via [email protected].
Intellectual property rights
All digital content that forms part of and is related to the Service is protected by Swedish and international copyright law. All copyright and other intellectual property rights to material or content that form part of or are related to the Service are held, or have been licensed, by us. We grant you a non-exclusive, non-transferable and limited licence to use such rights solely for your own personal and private use (and not for any commercial purpose) provided that you do not:
- copy, publish, reproduce, lease, make public, broadcast, distribute, send or make the content of the Service available to the general public or authorise any other person to do so;
- download, forward or share any of the content of, or otherwise related to, the Service, access the content from any device not registered by you, or charge any fee for using the Service;
- circumvent, modify, remove, derive the structure of, reconstruct, disassemble, or modify the Service, create derivative products from it or otherwise tamper with any security feature, encryption or other technology or software that forms part of the Service.
No rights, such as ownership or other rights related to the Service or any of its contents, are assigned or transferred in any other manner to you.
Violation of these provisions, unlawful disposal and any act in violation of this section “Intellectual property rights” will always be considered a material breach of these General Terms and Conditions, entitling us to immediately close the Service to you and/or make the Service unavailable to you, or in some other manner prevent further illicit practice.
Liability
You agree to indemnify and hold us, all Group companies, our affiliates and partners, harmless from any damage, loss, damages, claims, costs and expenses, including legal costs, caused by or arising in connection with your acts in contravention of, or your breach of, these General Terms and Conditions, applicable law, regulations or third-party rights.
Links from our website
When using the website, you may find that it contains links to other websites provided by third parties. We have no control over the content of these websites and we do not accept any liability for any loss or damage that may arise from your use of the links.
Competent court and applicable law
These General Terms and Conditions and any dispute or claim arising from them shall be subject to and construed in accordance with Swedish law.
In the event of a dispute between you and SMGT, the Parties shall seek to resolve the dispute by amicable agreement in the first instance. If the Parties cannot reach an agreement, the dispute may be heard by the National Board for Consumer Disputes (ARN), provided that the Board is competent and the dispute is suitable to be heard by it. However, the Parties always have the right to bring an action before a general court in Sweden.
Assignment
These General Terms and Conditions apply only to individual users; you may not assign your rights or obligations under these General Terms and Conditions or any part thereof to a third party.
Force majeure
We have no liability to you in the event that our broadcasting activity, distribution of the Service and/or our performance under these General Terms and Conditions is otherwise restricted, prevented or delayed, or the availability and/or functionality of the Service or the website is restricted, prevented or delayed due to legislation, government decisions and/or other reasons beyond our control.